We aim for a picking accuracy of 99.96% with zero shipping errors.

Introduction video of the case study.

Achieve zero shipping errors with a digital picking display.

Achieve an operational accuracy of 99.96%.

Background of the implementation

It takes a long time to complete the picking process.

The picking process was taking a long time because workers had to visually follow the order forms on the fax and work while constantly looking down at their hands.

Tasks had become dependent on specific individuals, so standardization was considered.

Due to the need for experience in understanding the layout of the site, the tasks had become personalized to skilled workers.

Impact after implementation

Work accuracy has improved.

Achieving a work accuracy of 99.96% (the average accuracy over the past three years), approximately 24 workers handle daily order picking. Large items are placed on pallets, utilizing a suspended light module system, while teaching materials are picked from shelves.

Picking work efficiency improved significantly, leading to a substantial increase in work speed.

By eliminating the task of looking down at faxes for orders and utilizing the light module system, the previously person-dependent operations were standardized, resulting in improved work speed.

To reduce the burden on workers.

The implementation of an easy-to-use picking system has led to a reduction in the workload for workers.

The workers' mindset has improved, leading to further enhancement in the quality of their work.

The high level of operational accuracy, combined with the ease of use of the picking system, has led to an improvement in workers' awareness and contributed to further enhancing work quality.